Bus Driver SJT
What do Situational Judgement Tests assess?
A Situational Judgement Test or SJT is a type of psychometric test that presents candidates with real-life work situations and then asks them to decide on the best response to that situation. The Bus Driver SJT is a situational judgement test that is specifically geared towards someone applying to become a Bus Driver.
Typical roles that would use our Bus Driver SJT are:
1. Bus Drivers
2. Trainee Bus Drivers
Overview of the Bus Driver SJT
Our Bus Driver SJT presents candidates with 12 distinct situations that many bus drivers might find familiar across a variety of organisations. For each situation, 4 possible responses are given, each presenting a feasible response someone in a role may take. Candidates are asked to review these responses and select 1 response they consider to be ‘ most appropriate’ and another they think would be the ‘least appropriate’. As with all our SJTs, the Bus SJT is untimed but typically takes up to 10 minutes to complete.
Our SJT measures 3 competencies / behaviours:
1. Customer Service: Providing excellent customer service
2. Performing effectively: Acting reliably & responsibly in the management of tasks, duties, interactions and own health
3. Performing safely: Always being alert to safety and security risks, and adhering to safety instructions and procedures
Example of an Bus Driver SJT question
How to do well in your Bus Driver SJT
To do well in a Bus Driver SJT, it is good to implement the following tips;
1. Read the passage – Make sure you fully read and understand the whole passage prior to looking at the responses, as the nuances of the situation will help decide which response is ‘most' & 'least appropriate’.
2. Think about the next level up – The responses that are ‘most appropriate’ are often those which you would imagine being applicable, not only for the role being tested for, but also at levels higher up. Think about what qualities would not only enable you to do the job but be considered for promotion into a more senior role.
3. Avoid the reactive response – Similarly to looking at the next level up, while the ‘least appropriate’ response will not be obviously incorrect, it is likely to show a lack of broader awareness or flexibility that will prevent someone from being considered for a future promotion.