Situational judgement test · Admin and PA roles
Look for administrators and PAs who get things done and support people well
Candidates choose the most and least appropriate responses to 12 realistic job scenarios that executive assistants, PAs and administrators will recognise, across 3 competencies. Recruitment and Candidate Reports come as standard.
See what candidates see
Choose the most and least appropriate responses to 12 administrator and PA situations. Untimed.
Every candidate gets clear instructions and examples before the test starts. To try the full test yourself, ask us for a free trial.
What the Administrator SJT measures
The Administrator SJT is a situational judgement test for people working in administrative or organisational roles. Candidates are presented with realistic situations that executive assistants, personal assistants and administrators will recognise and decide on the best response. It measures 3 competencies:
Relating to others
Working with others to maximise outcomes.
Customer service
Understanding and establishing customers' needs.
Achieving outcomes
Routinely providing high-quality outcomes and services.
Why organisations choose Viewpoint SJTs
Realistic job scenarios
Candidates respond to situations they would really face in the role, so you see how they would handle the job.
Measures judgement, not knowledge
SJTs show how people weigh up a situation and choose what to do, which experience and CVs rarely reveal.
A preview of the job
Candidates get a realistic picture of the role, which helps them decide if it is right for them.
Reports for every audience
Reports for recruiters and for candidates, so everyone gets feedback that is useful to them.
Reports that do the work for you
You can download 2 reports as standard. Recruitment Report: for the organisation, to support a recruitment decision, with test scores, behavioural interpretation and interview questions. Candidate Report: for the candidate, with feedback on their performance, behavioural interpretation and development goals.
View sample
Recruitment Report
For recruiters and hiring managers
- An overall score and a score for each competency
- Behavioural interpretation of the results
- Interview questions to explore each competency
View sample
Candidate Report
For the person who took it
- Constructive feedback in plain English
- No scores shown
- Practical suggestions for development
Who it’s for
The test is designed for administrative and organisational roles. Typical roles.
Administrator hiring
Compare administrators, secretaries and clerks on relating to others and achieving outcomes.
Customer service
Assess how support staff would look after internal and external customers.
Interview questions
Follow up each candidate's choices with questions from the Recruitment Report.
How it works
- 1
Invite
Send candidates their link from the Viewpoint platform. They can complete it wherever suits them.
- 2
Respond to the scenarios
Candidates read or watch each scenario and choose the most and least appropriate responses.
- 3
Get the reports
Reports are ready as soon as the candidate finishes, for recruiters and for candidates.
At a glance
- 12 realistic work situations
- 4 possible responses for each situation
- Candidates choose the most appropriate and the least appropriate response
- Untimed, but typically takes up to 10 minutes
Related tests
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Residential & Home Care SJTDecide how best to respond across 16 linked steps of visits to 4 care clients. Untimed.
Nurse SJTDecide how best to respond across 16 linked steps of rounds with 4 patients. Untimed.How candidates can do their best
Show you can organise and prioritise
Choose responses that manage time and several tasks well, without losing accuracy.
Communicate professionally
Favour options that keep the team working smoothly and treat clients and stakeholders with diplomacy.
Take initiative
Look for responses that solve problems efficiently rather than leaving them for others.
See the Administrator SJT for yourself
Try it and see the reports your team would receive. Contact us for a free trial or a demonstration of the platform.
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