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What do Situational Judgement Tests assess?
A Situational Judgement Test or SJT is a type of psychometric test that presents candidates with real-life work situations and then asks them to decide on the best response to that situation. The Apprentice SJT is a situational judgement test that is specifically geared towards situations that someone in an apprentice role may encounter across different industries.
Typical roles that would use our Apprentice SJT are:
1. Apprentices
2. Interns
3. Emerging Talent
Overview of the Apprentice SJT
The Apprentice SJT is a tailored assessment tool designed to evaluate key behaviours and skills critical for success in apprentice and intern roles. It presents candidates with 16 distinct situations related to the apprentice role, such as, managing customer interactions, resolving conflicts, adapting to challenges, and demonstrating reliability. For each situation, 4 possible responses are given, each presenting a feasible response someone in a role may take. Candidates are asked to review these responses and select one response they consider to be ‘ most appropriate’ and another they think would be the ‘least appropriate’.
Each question aligns with key skills, such as effective communication, problem-solving, teamwork, and task management. By presenting candidates with multiple-choice responses, the SJT measures their ability to make thoughtful, ethical decisions and handle practical workplace challenges with professionalism. Employers can use this tool to identify candidates who are well-suited to their organisational culture and capable of thriving in dynamic, customer-focused environments. As with all our SJTs, the Apprentice SJT is untimed but typically takes up to 15 minutes to complete.
The Apprentice SJT measures 4 competencies / behaviours:
1. Purposeful Engagement: Supporting colleagues, stakeholders, & clients in an effort to improve and maximise outcomes (i.e., efficiency & quality).
2. Creating Clarity: Systematically gathers and analyses information to identify, assess, and resolve complex issues and challenges, driving effective decision-making.
3. Driving Peak Performance: Aligns organisational goals with resource allocation strategies to optimise efficiency, maintain performance standards, and adapt to changing business needs.
4. Professional Credibility: Exhibits unwavering integrity, transparency, and ethical behaviour in all interactions, inspiring trust and fostering a culture of professionalism.
Example Apprentice SJT Question
Apprentice SJT - Sample Reports
On completion of the Apprentice SJT, you can download 2 reports as standard:
1. Recruitment Report, where the content is designed for an organisation and supports a recruitment decision. This report provides tests scores, behavioural interpretation and interview questions.
2. Candidate Report, where the content is designed for a candidate(s) and provides feedback on the test performance. This report provides behavioural interpretation and suggests development goals for improving their competencies.
Free Tests!
Take a free test. On completion you will be able to download a detailed report based on your results. We will not ask you for any personal information to be able to view your report.
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How to do well in your Apprentice SJT
To do well in a Apprentice SJT, it is good to implement the following tips...
1. Ethical Decision-Making: As a Apprentice, it's important to exhibit robust ethical decision-making abilities. In SJT questions, aim to select options that highlight your strength setting a strong example and making careful and informed decisions. Stress your proficiency in steering your team toward meeting the company's objectives in the right way.
2. Conflict Resolution and Interpersonal Skills: Conflict resolution skills and interpersonal abilities are crucial for any Apprentice. When approaching SJT items, identify responses that show your capability in diffusing conflicts, promoting open communication, and sustaining healthy team relations. Your answers should underline your knack for tackling issues tactfully and cultivating a cooperative workplace.
3. Critical Thinking and Problem-Solving: Apprentices must often engage in critical thinking and problem-solving. When dealing with SJT situations, choose answers that reflect your aptitude for understanding issues, recognising areas for enhancement, and initiating solutions that are in sync with the team’s purpose.
Keep in mind that the best responses in an SJT typically reflect higher-level thinking, consideration of organisational values, and a balance between the well-being of the team and the pursuit of organisational goals. It's not only about making the tough calls but also about demonstrating empathy and understanding the repercussions of those decisions on the team's morale and productivity.