Facilities Management SJT
Situational judgement test · Facilities
Bring in facilities managers who serve customers well and take the initiative
Candidates choose the most and least appropriate responses to 12 realistic job scenarios from facilities and services management, across 3 competencies. Recruitment and Candidate Reports come as standard.



What the Facilities Management SJT measures
The Facilities Management SJT is a situational judgement test that presents candidates with realistic work situations and asks them to decide on the best response. It measures 3 competencies:
Relating to Others
Working with customers and colleagues to maximise outcomes.
Customer Service
Carefully building an understanding of customer needs and priorities.
Showing Initiative
Taking ownership of tasks and situations to achieve a positive outcome.
Why organisations choose Viewpoint SJTs
Realistic job scenarios
Candidates respond to situations they would really face in the role, so you see how they would handle the job.
Measures judgement, not knowledge
SJTs show how people weigh up a situation and choose what to do, which experience and CVs rarely reveal.
A preview of the job
Candidates get a realistic picture of the role, which helps them decide if it is right for them.
Reports for every audience
Reports for recruiters and for candidates, so everyone gets feedback that is useful to them.
Reports that do the work for you
Two reports are available as standard: the Recruitment Report supports a recruitment decision with scores, behavioural interpretation and interview questions; and the Candidate Report gives the candidate feedback with behavioural interpretation and development goals.
View sample
Recruitment Report
For recruiters and hiring managers
- An overall score and a score for each competency
- Behavioural interpretation of the results
- Interview questions to explore each competency
View sample
Candidate Report
For the person who took it
- Constructive feedback in plain English
- No scores shown
- Practical suggestions for development
Who it’s for
The test is designed for facilities and services management roles. Typical roles.
Facilities recruitment
Compare candidates on relating to others, customer service and showing initiative.
Interview questions
Follow up each candidate's choices with questions from the Recruitment Report.
Candidate feedback
Give candidates behavioural feedback and development goals.
How it works
- 1
Invite
Send candidates their link from the Viewpoint platform. They can complete it wherever suits them.
- 2
Respond to the scenarios
Candidates read or watch each scenario and choose the most and least appropriate responses.
- 3
Get the reports
Reports are ready as soon as the candidate finishes, for recruiters and for candidates.
At a glance
- 12 realistic work situations
- 4 possible responses to each situation
- Candidates choose the most appropriate and the least appropriate response
- Untimed; most candidates finish within 10 minutes
Related tests
Trainee Solicitor SJTChoose the most and least appropriate responses to 16 trainee solicitor situations. Untimed.
Trainee Accountant SJTChoose the most and least appropriate responses to 16 trainee accountant situations. Untimed.
Sales SJTChoose the most and least appropriate responses to 12 sales situations. Untimed.
Barista SJTChoose the most and least appropriate responses to realistic barista situations. Untimed, about 15 minutes.How candidates can do their best
Solve problems practically
Choose responses that identify the underlying issue and deal with it in good time.
Put safety first
Favour responses that follow health and safety rules and keep the facility safe for everyone.
Work well with others
Select responses that coordinate the team and communicate clearly with staff, contractors and management.
See the Facilities Management SJT for yourself
Try it and see the reports your team would receive. Contact us for a free trial or a demonstration of the platform.
More Free Tests
Try additional psychometric tests for free:
Take a Free SJT Take a Free Personality Test Take a Free Critical Reasoning Test Take a Free Barista SJT
